Privacy Policy & Cookies Notice
Effective Date: May 1, 2026 Last Updated: May 1, 2026
At ARRVL Studio ("ARRVL Studio," "we," "our," or "us"), your privacy matters. This policy explains how we collect, use, share, and protect your information when you visit our website or use our services, including web development, app development, digital marketing, and software solutions.
Information We Collect
Information you give us. We do not intentionally collect sensitive personal information unless you voluntarily provide it as part of a project or inquiry. When you fill out a form, book a consultation, or work with us, we may collect your name, email address, phone number, business details, and payment information.
Information we collect automatically. When you browse our site, we collect technical data such as your IP address, browser type, device information, and usage behavior.
Information from third parties. We receive data from tools like Google Analytics, Meta Pixel, Stripe, and Calendly to understand site activity and improve performance.
How We Use Your Information
We use your information to provide and improve our services, respond to inquiries, process payments, communicate project updates, and improve your experience. With your consent or where otherwise permitted, we may send occasional emails about updates, promotions, or new services. Every marketing email includes an unsubscribe option.
If you are in the EU, UK, or another region with similar laws, we process your data on the following legal bases: performance of a contract, our legitimate business interests, your consent, and compliance with legal obligations.
How We Share Your Information
We do not sell your personal information for money. We do share certain data with trusted service providers who help us operate, including email marketing tools, hosting platforms, and secure payment processors. These partners are contractually required to keep your data confidential and use it only to provide services to us.
We also use advertising and analytics tools such as Meta Pixel and Google that may set cookies and receive data about your activity. Under some laws, including the California Consumer Privacy Act as amended (CCPA/CPRA), this activity may be considered "sharing" for cross-context behavioral advertising. You can opt out of this. See Your Privacy Rights and Cookies below.
We may disclose your information if required by law or to protect our legal rights.
Cookies
We use cookies, small text files stored on your device, to remember preferences, analyze performance, and personalize content. We use:
- Essential cookies to enable basic site functions.
- Analytics cookies to understand how visitors engage with our content.
- Functional cookies to remember your preferences.
- Marketing cookies to deliver relevant ads through platforms like Google and Meta.
Where required by law, we ask for your consent before setting non-essential cookies. You can also manage or disable cookies through your browser settings at any time, though blocking some cookies may affect site functionality. To learn more, visit allaboutcookies.org or optout.aboutads.info.
Data Retention
We keep your data only as long as needed for the purposes in this policy or to meet legal obligations. As a general guide: inquiry and consultation data is kept for about 12 months after last contact; client project and payment records are kept for about 7 years to satisfy tax and accounting requirements; marketing contacts are kept until you unsubscribe.
Data Security
We use encryption, secure servers, and current industry practices to protect your information. No digital system is fully immune to risk, but we work continuously to safeguard your data and prevent unauthorized access.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data
- Object to or restrict processing
- Withdraw consent at any time
- Opt out of the sale or sharing of your personal information
- Receive a copy of your data in a portable format
California residents (CCPA/CPRA): You have the right to know, delete, correct, and opt out of the sale or sharing of your personal information, and we will not discriminate against you for exercising these rights. To opt out of sharing for advertising, adjust your cookie settings or contact us using the details below.
EU/UK residents (GDPR): You have the rights listed above and may lodge a complaint with your local data protection authority.
To exercise any right, contact us at support@arrvl.studio. We will respond within 45 days, and will tell you if we need more time.
International Data Transfers
We use service providers located in the United States and elsewhere, including Google, Meta, and Stripe. This means your data may be transferred to and processed in countries with different data protection laws. Where required, we rely on appropriate safeguards for these transfers.
Children's Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we will delete it.
Do Not Track
Some browsers offer a "Do Not Track" signal. There is no industry standard for responding to these signals, so we currently do not respond to them. You can still control tracking through your cookie settings.
Changes to This Policy
We may update this policy to reflect changes in legal requirements or our practices. When we do, we will revise the Effective Date above. Continued use of our website and services means you accept the updated terms.
Contact Us
If you have questions about this policy or your personal data, contact us at:
ARRVL Studio San Clemente, CA 92672 support@arrvl.studio